A rising new breed of innovative, low-cost business models delivers good quality to customers—and high margins to the models’ creators. The driver? Rivalry between global and local firms for the customers in rapidly developing economies. These customers are driving growth today and will determine market leadership tomorrow.
This report details which HR practices and methodologies are helping companies to create competitive advantage and which need a different approach to suit the times. This analysis of a broad range of HR topics is based on the second survey conducted by The Boston Consulting Group and the World Federation of People Management Associations, which generated responses from more than 5,500 executives in 109 countries covering five continents and spanning many industries.
The Fall 2010 issue of BCG’s IT Advantage series offers a collection of articles on how IT can increase its contribution to business value. Its contents include an interview with Eric Baudson, head of global IT and operations at Crédit Agricole Corporate and Investment Bank; a discussion of cloud computing and its value to large companies; a guide to how insurers can optimize their IT architecture; and a discussion of how companies can leverage IT to become more innovative.